Teaching and Learning Conference 2018



8th London School of Business and Management

Teaching and Learning Conference 2018

Beyond metrics: Measuring the immeasurable in Higher Education

10 July 2018, London, UK

Congress Centre, 28 Great Russell Street, Fitzrovia, London WC1B 3LS

Read our Media and Content Manager, Stuart Brown's blog post,
LSBM Teaching and Learning Conference 2018 - Beyond Metrics!
which reflected post-conference on the event.

The annual London School of Business and Management Teaching and Learning Conference brought together established and emerging academics, practitioners and policymakers interested in teaching and learning in an education context. We also encouraged undergraduate and postgraduate students from our own institution, and other institutions, to take part, through poster or paper presentations, or joint presentations alongside staff. Our conferences served as an exploratory platform for sharing ideas, research and experience with professionals from across the higher education sector.

The programme of the conference reflected the following: Beyond metrics: Measuring the immeasurable in Higher Education


Themes it explored included:

  • From data to decisions
  • Engagement through partnership
  • HE as a driver of social mobility
  • Assessment and attainment [gap]
  • Co-production and ownership of teaching and curriculum
  • The diversity effect

The conference title ‘Beyond metrics’ was decided upon as the result of a period of reflection on the frameworks and policies that govern the practices of HE. The ‘measuring the immeasurable’ theme aimed to tease out such reflections on how the need for HE practices to be ‘measurable’ has an impact on students, staff and curricular, or is impacted by external bodies, government policy and accrediting bodies. We enjoyed stimulating discussions from those who are pushing boundaries, innovating and redefining their practices, working with or against metrics, in higher education.


Our three keynote speakers for the day were:

Professor Tim Blackman, Vice-Chancellor, Middlesex University, whose talk is titled 'The Comprehensive University'. 

Professor Martin Parker, Department of Management, University of Bristol, whose talk is titled 'Widening the Business School', and

Becky Hartnup, Independent Consultant, Becky Hartnup Consulting, whose talk is titled 'Making Decisions in the Dark'.

We also had an additional twelve other exciting speakers from across the education spectrum (see full conference programme below).

Keynote Speakers:

Alejandro Armellini

Professor Tim Blackman is Vice-Chancellor of Middlesex University. He has long-standing teaching and research interests in urban sociology and social policy, and is a Fellow of the Academy of Social Sciences.

Tim’s abstract: The Comprehensive University

There is still a common view that admission to university is about intrinsic academic ability rather than having been taught well or having the potential to do better. This has driven the toughness of academic entry requirements as a measure of how good a university is, resulting in a hierarchy of institutions based on how exclusive they are.

Changing this situation requires radical measures of the type we saw with the widespread abolition of the 11-plus test in the 1960s. Learning from how the comprehensive school ideal became undermined by housing segregation, the best policy approach is to use entry quotas in all institutions aimed at creating better balanced student communities and underpinned either by financial incentives or regulation.

This argument needs to be made on educational grounds, emphasising that there is a diversity bonus in education.

Professor Tim Blackman - Biography and Abstract

Melanie Crofts

Professor Martin Parker is Professor of Organization Studies at the Department of Management University of Bristol. His research and writing is an attempt to widen the scope of what is usually part of business studies, whether in terms of particular sorts of organisations (the circus, the worker co-op, Apollo space programme etc), or ways of representing organising (in art, cartoons, films etc).

Martin’s abstract: Widening the Business School

Words like ‘business’ and ‘management’ refer to some particular forms of organization. Mostly large private sector corporations. These specific forms are then assumed to provide general models for all sorts of other organizations. Yet there are lots of forms of organization that we might look at in order to learn lessons about organizing.

This means that the curriculum would not ignore organizations on a different scale, or in different cultures, or from different times, or that don’t assume the capitalist economy.

Professor Martin Parker - Biography and Abstract

Becky Hartnup

Becky Hartnup is an Independent Consultant with more than 20 years’ leadership experience in edtech and digital publishing, as well as an MBA, with distinction, from Imperial College Business School. Recent projects have included the introduction of immersive and experiential approaches to learning, and mapping the developing UK edtech market. She has recently written a paper on student use of social media and its impact on learning, and is now researching the use of “escape rooms” in education.

Becky's abstract: Making Decisions in the Dark

Social media use by students is near to universal, with most using multiple platforms at least once a day. This study explores the emotional drivers and inhibitors behind student engagement with social media during their college adjustment phase, and how these impact on their behaviour in a learning environment.

Engagement is limited by factors including perception of social risk, careful management of their identity and a sense of competition. This can lead to behaviours that institutions may want to discourage, such as groupthink, unwillingness to take intellectual risks and potential for students that do not fit in to become ostracised. Although these behaviours occur in a space that is ‘social’ and invisible to educators, it clearly impacts on learning, bonding and cohesion.

Becky Hartnup - Biography and Abstract

Conference Programme

9:30 - 10:00

Registration (Tea and Coffee)

10:00 - 10:10

Conference Opening

10:10 - 10:50

Opening Keynote: Professor Tim Blackman

The Comprehensive University

10:50 - 11:20

Empathy: the educational space between us
- Dr Anna Kopec Massey -
Measuring the Immeasurable in Staff/Student Research Collaborations in Business and Management
- Dr Nnamdi Madichie -
An investigation into the effectiveness of key interventions likely to close the attainment gap in HE
- Asif Sadiq -
11:20 - 11:40 Morning Break (Tea and Coffee)

11:40 - 12:10

UK HE business school graduate experiences of what causes vertical and horizontal employability mismatch
- Paul Massiah, Mathew Jones and Monica Sounderraj -
You Are Welcome: developing a creative approach to hospitality at LSBM
- Cal Courtney, Rabii Mounsif, Fiddian Warman and Henry Playfoot -
Students' Engagement through ACCA Partnership
- Usha Mistry -

12:10 - 12:50

Midday Keynote: Professor Martin Parker

Widening the Business School

12:50 - 13:30 Teaching and Learning Awards and HEA Fellowships
13:30 - 14:20 Lunch (Musical guests - Kopland & Miller)

14:20 - 15:00

Afternoon Keynote: Becky Hartnup

Making Decisions in the Dark

15:00 - 16:15

Further Education saved me
- Paul McKean -

Evaluating engagement: an Aula case study of measuring impact in digital space
- Rachael Curzons -
Confession Tapes: what we've learnt from Academic Integrity interviews
- Anna Krajewska and Tom Ironmonger -

15:30 - 15:45

Afternoon Break (Tea and Coffee)

15:45 - 16:15

An assessment of Leadership Skills for the Future World of Work: The 5 Lens Development Platform
- Dr E Albertini -

Professional recognition: Promoting recognition through the HEA in a UK HE institution
- Dr Simon Taylor -
Metrics, Sustainability, Education and Business Studies
- Balasubramanyam Chandramohan and Arif Zaman -

16:15 - 16:30

Closing Session

16:30 - 18:00

Drinks Reception


You can read Media and Content Manager, Stuart Brown's write-up of the event here:

LSBM Teaching and Learning Conference 2018 - Beyond Metrics!

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